Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Please note that orders are not processed or shipped on weekends or public holidays. During peak seasons or promotional periods, processing times may be slightly extended.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 5–8 business days.
Delivery Time Disclaimer
Please keep in mind that delivery timeframes are estimates and may vary depending on your location, carrier delays, or high-demand periods such as holidays and sales events. Biovitami is not responsible for delays caused by shipping carriers or circumstances outside of our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking information so you can monitor your delivery.
Customer Support
Our customer support team is here to help with any questions or concerns you may have about your order. Whether you need assistance with tracking, delivery issues, or general inquiries, we are happy to help. You can reach us at biovitami@hotmail.com and we will get back to you as soon as possible.